Privacy policy.

Last updated: November 2026

Who we are

Ultra Homes is a residential building company based at 8 Constance Court, Epping VIC 3076, Australia. This policy relates to information collected through this website and through direct enquiries made to the contact details published here.

What we collect

When you submit an enquiry we collect the information you provide:

• Your name, email address and phone number
• The project type, location and stage you select
• Any budget range you choose to provide
• The content of your message
• Technical details such as the time of submission and a hashed form of your IP address, used to prevent spam and abuse

We do not ask for, and ask that you do not send, sensitive information such as identity documents, financial account details or health information through this website.

Why we collect it

• To respond to your enquiry and discuss your project
• To prepare a proposal, quotation or consultation if you ask us to
• To keep a record of enquiries and project correspondence
• To protect the website against spam, automated submissions and misuse

How it is stored

Enquiries are recorded in a private file on our hosting account and, where email delivery is configured, sent to our office mailbox. Access is limited to Ultra Homes staff and contractors who need it to respond to your enquiry. We retain enquiry records for as long as is reasonably necessary for the purpose they were collected, or as required by law.

Disclosure

We do not sell personal information. We may share it with:

• Service providers who host our website or deliver our email
• Consultants or trades involved in preparing or delivering your project, where relevant to your enquiry
• Your lender, broker or building surveyor, where you ask us to provide documentation
• Government authorities or other parties where we are required or authorised by law

Cookies and analytics

This website uses a session cookie to protect forms against cross-site request forgery and to remember your submission state. It does not track you across other websites. The Google Maps embed on the contact page is provided by Google and is subject to Google's own privacy policy. If website analytics is enabled by Ultra Homes, the analytics provider may set cookies in accordance with its own terms.

Access and correction

You may ask us for access to the personal information we hold about you, or ask us to correct it. Contact us at info@ultrahomes.com.au or call 1300 300 006.

Complaints

If you believe we have mishandled your personal information, please contact us first so we can try to resolve it. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes

We may update this policy from time to time. The current version is always published on this page.

This policy is provided as general information about how this website handles personal information. It should be reviewed and confirmed by Ultra Homes before publication.